Member Survey 2011 (Editorial 14th April)
- Date: 14/04/2011
The UK P&I Club values your views about its product and services. Next month we will be carrying out a survey of our Members and their brokers to find out their opinions of the UK P&I Club. The survey findings will provide valuable feedback to help us refine our product and services.
This telephone survey will consist of a short list of questions that takes between 15 and 20 minutes to complete. UK P&I Club Members and brokers will be chosen at random from our global database to participate. We have employed two experienced research companies to carry out this work for us; they are Circle Research (coordination) and RSM (fieldwork). Together, they will conduct an independent and unbiased survey of member satisfaction and product quality.
If you are contacted and asked to take part, we hope that you will be able to take the time to let us know how we are doing. Your responses combined with those of other Members help us measure your satisfaction with our product and service delivery. Your individual answers and comments will only be passed on to us by the researchers with your permission.
The survey is due to start Tuesday, 3rd May and ends Friday 27th May. A direct invitation will be sent shortly asking Members and brokers whether they would participate in this survey.
Further explanation can be found on the Why UK P&I page of this website. However if you have any questions or comments regarding the survey, please contact:
Marketing & Development Director
Thomas Miller P&I
Direct Line: +44 20 7204 2229
Fax + 44 20 7621 9761
Legal, navigational and environmental resources, news and updates on the development of polar shipping. Read more
US VRP Compliance
With effect from 30th January 2014 non-tank as well as tankships calling at US ports will be required to submit VRPs. For Club and other resources to assist in compliance click here
International Environmental compliance
Environmental Compliance resource page collates material in respect of International environmental compliance issues affecting our Members. Information from the Club, Loss Prevention and external resources has been collated in one place for ease of reference.
The Maritime Labour Convention enters into force in August 2013 - resources, news & advice on implementation can be found in this dedicated section. READ MORE
Essential precautions and preparation against piracy, as well as additional information and resources, loss prevention advisories and useful external web links