The loss prevention department has the aim of reducing the Members' exposure to claims by raising awareness of risk, publishing loss prevention materials and statistics, and illustrations of how claims may be avoided. Publications issued by the department include the Major Claims Analysis, Loss Prevention News and Carefully to Carry. Videos are regularly produced.

The department is also responsible for the publication of weekly Loss Prevention Bulletins which are distributed to Members via e-mail and the website.

Department fax : +44 20 7283 6517

Photo of Karl Lumbers

Loss Prevention Manager

Karl Lumbers
work +44 20 7204 2307

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Photo of John Grenville-Goble

Loss Prevention Executive

John Grenville-Goble
work +44 20 7204 2217

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Photo of Danny Ng

Claims Director

Danny Ng
work +852 2832 4446

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Photo of George Radu (GCR)

George Radu (GCR)
work +1 415 343 0114

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Photo of Robert Shababb (RS)

Robert Shababb (RS)
work +1 201 557 7337

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Photo of Costas Zoidis

Costas Zoidis
work +30 210 458 5229

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Photo of Hilary Max

Administrative & Secretarial Assistant

Hilary Max
work +44 20 7204 2092

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Our service network. Our ability to provide local knowledge and response is unmatched. Need a contact out of hours? Please use our Emergency and After hours contact details which are updated every Thursday for the forthcoming week.


Club Correspondents

Our correspondents work with us to make sure that interruption to members' trading is minimised and claims incidents are dealt with quickly and competently. Find a Club correspondent here.

Global Network

Bermuda
+1 441 292 4724

New Jersey
+1 201 557 7300

San Francisco
+1 415 956 6537

London
+44 20 7283 4646

Piraeus
+30 210 429 1200

Isle of Man
+44 1624 645200

Tokyo
+81 3 5442 6110

Hong Kong
+852 2832 9301

Singapore
+65 6323 6577

Shanghai
+86 21 6321 7001

Beijing
+86 10 6310 1147