Loss Prevention
The loss prevention department has the aim of reducing the Members' exposure to claims by raising awareness of risk, publishing loss prevention materials and statistics, and illustrations of how claims may be avoided. Publications issued by the department include the Major Claims Analysis, Loss Prevention News and Carefully to Carry. Videos are regularly produced.
The department is also responsible for the publication of weekly Loss Prevention Bulletins which are distributed to Members via e-mail and the website.
Department fax : +44 20 7283 6517
Loss Prevention Manager
Loss Prevention Executive
Administrative & Secretarial Assistant
Our service network. Our ability to provide local knowledge and response is unmatched. Need a contact out of hours? Please use our Emergency and After hours contact details which are updated every Thursday for the forthcoming week.
Club Correspondents
Our correspondents work with us to make sure that interruption to members' trading is minimised and claims incidents are dealt with quickly and competently. Find a Club correspondent here.









