J1 is responsible for services to the Club's Members based in Japan

Duty Executive Mobile: +44 7768 143878, +44 7768 143882
Fax no: +44 20 7549 4228, +44 20 7549 4226
Team mailbox: J1.ukclub@thomasmiller.com

Please use the team mailbox for all case related matters so that they are dealt with centrally. Using the team mailbox ensures that in the absence of the claims handler there is no delay in retrieving your message.

Aki Tsukui

Syndicate Manager

Aki Tsukui
work +44 20 7204 2136
cell +44 7824 456 658

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Aki joined Thomas Miller in 2004. She was on secondment to the New Jersey office and the Tokyo office before moving back to London in 2013. She is a qualified solicitor having worked for a major maritime law firm in London and is responsible for the handling of claims for Japanese Members. Aki speaks Japanese and is a director of Thomas Miller.


Lance Hebert

Senior Claims Director

Lance Hebert
work +44 20 7204 2490
cell + 44 7920 467172

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Lance joined Thomas Miller in August 1977 as a P&I claims handler. During his career he has worked extensively with Members based in the German, Greek, Turkish and South American markets. Lance has been a Senior Claims Director since 1997, he specialises in oil pollution and major casualty response, and speaks the Portuguese and Spanish languages.

Lance continues to hold responsibility for the Club’s long standing Brazilian business interests and relationships since 1985. This responsibility included a nine year spell working in the Club’s Miami office, where he enjoyed a period as office manager, and Lance has also overseen responsibility for the Club’s wider South American business interests for 20 years, until that office relocated to New Jersey in 2005.


David Perks

Senior Claims Executive

David Perks
work +44 20 7204 2209
cell + 44 7795 883319

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David joined Thomas Miller in 1990 from a commercial background, and has worked with the Japanese team since 2000, after a long career working with the Club's Greek Membership. In addition to his claims handing role, David also has specific responsibility for the development of the Club's Logistics Claims Handling systems and special service projects.


Jacqueline Tan

Senior Claims Executive

Jacqueline Tan
work +44 20 7204 2118
cell + 44 7917 265966

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Jacqueline is a qualified barrister and solicitor and handles FDD and P&I cases, as well as editor of the Club’s legal publications. She is a Director of Claims at Thomas Miller and also a member of the Club’s Legal and Environmental Teams. Jacqueline speaks Malay, French and Hokkien.


Philippa Langton

Senior Claims Executive

Philippa Langton
work +44 20 7204 2524
cell +44 7920 587 430

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Philippa joined Thomas Miller in 2014.  She previously practised as a solicitor for 8 years at an international shipping law firm based in London. Prior to becoming a lawyer, she studied Mandarin at undergraduate degree level and she has also spent 3 years working as a solicitor in Shanghai.


Yvonne Vail

Senior Claims Executive

Yvonne Vail
work +44 20 7204 2501
cell +44 7917 614066

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Yvonne joined Thomas Miller in 1985 having completed a Diploma in Business Studies and the Chartered Insurance Institute Diploma in Insurance Business and Marine and Aviation Insurance. She began her career in the Finance Department before transferring to claims.  She has been a member of the personal injury syndicate since 1991 handling all types of people related claims for a wide selection of the Club’s Members. Yvonne specialises in handling occupational disease claims and is a member of the International Group Personal Injury Occupational Disease Sub-Committee. She has organised a number Occupational Disease seminars for the Club’s members and claims handlers from other P&I clubs.


Caroline Coutts

Claims Executive

Caroline Coutts
work +44 20 7204 2240
cell + 44 7795 883268

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Caroline joined Thomas Miller in 1999 and is now a full time claims handler for the Club's Members in Japan. Caroline also manages and is responsible for the Club's Logistics Claims Handling System and the performance of the Regional Claims Centres.


Alexander Geoghegan

Trainee Claims Executive

Alexander Geoghegan
work +44 20 7204 2409

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Alexander joined Thomas Miller in October 2016 shortly after completing his degree in History. He is currently working as a Trainee Claims Executive in Syndicate J1.


Carole Vinicombe

Secretarial Support

Carole Vinicombe
work +44 20 7204 2129

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Carole provides secretarial support.


Debbie Wood

Administrator

Debbie Wood
work +44 20 7204 2517

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Debbie has been working for Thomas Miller for 26 years. She previously worked in Personal Injury but now works as a team administrator.  She also has responsibility for the enhancement and development of the Club’s Claims Handling systems and special service projects.


Emergency Contacts


If you need to call our offices out of hours and at weekends, click After Office hours for a up to date list of the names of the Duty Executives and their mobile phone numbers. 

Ship Finder


This Ship Finder is updated on a daily basis. Members who need to advise the Club of updates to their recorded ships' details should advise their usual underwriting contact.