Thomas Miller Americas is concerned to ensure that the Members and the Club obtain maximum value from suppliers of legal and other services. Our claims handling practices include an early case assessment with the TMA/Member/attorney and strategic budgeting of all major claims. We aim for efficient and responsive claims handling, with same day response to most enquiries. Teammail is the preferred and easiest means of reporting matters.
All formal claims communication such as notifications of claims must be between the TMA office and Member. Both TMA offices are able to process payments and claims reimbursements.
Please note: Team mail addresses are not regularly monitored out of hours – if you have an emergency after hours or if you have not received a response to a message sent to the team mail address please contact the duty executive. Thomas Miller Americas maintains permanent emergency duty mobile numbers which are: