J1 is responsible for services to the Club's Members based in Japan
Duty Executive Mobile: +44 7768 143878, +44 7768 143882
Team mailbox: J1.email@example.com
Please note: Team mail addresses are not regularly monitored out of hours – if you have an emergency after hours or if you have not received a response to a message sent to the team mail address please contact the duty executive.
Aki joined Thomas Miller in 2004. She was on secondment to the New Jersey office and the Tokyo office before moving back to London in 2013. She is a qualified solicitor having worked for a major maritime law firm in London and is responsible for the handling of claims for Japanese Members. Aki speaks Japanese and is a director of Thomas Miller.
Lance joined Thomas Miller in August 1977 as a P&I claims handler. During his career he has worked extensively with Members based in the German, Greek, Turkish and South American markets. Lance has been a Senior Claims Director since 1997, he specialises in oil pollution and major casualty response, and speaks the Portuguese and Spanish languages.
Lance continues to hold responsibility for the Club’s long standing Brazilian business interests and relationships since 1985. This responsibility included a nine year spell working in the Club’s Miami office, where he enjoyed a period as office manager, and Lance has also overseen responsibility for the Club’s wider South American business interests for 20 years, until that office relocated to New Jersey in 2005.
David joined Thomas Miller in 1990 from a commercial background, and has worked with the Japanese team since 2000, after a long career working with the Club's Greek Membership. In addition to his claims handing role, David also has specific responsibility for the development of the Club's Logistics Claims Handling systems and special service projects.
Jacqueline is a qualified barrister and solicitor and handles FDD and P&I cases, as well as editor of the Club’s legal publications. She is a Director of Claims at Thomas Miller and also a member of the Club’s Legal and Environmental Teams. Jacqueline speaks Malay, French and Hokkien.
Philippa joined Thomas Miller in 2014. She previously practised as a solicitor for 8 years at an international shipping law firm based in London. Prior to becoming a lawyer, she studied Mandarin at undergraduate degree level and she has also spent 3 years working as a solicitor in Shanghai.
Yvonne joined Thomas Miller in 1985 having completed a Diploma in Business Studies and the Chartered Insurance Institute Diploma in Insurance Business and Marine and Aviation Insurance. She began her career in the Finance Department before transferring to claims. She has been a member of the personal injury syndicate since 1991 handling all types of people related claims for a wide selection of the Club’s Members. Yvonne specialises in handling occupational disease claims and is a member of the International Group Personal Injury Occupational Disease Sub-Committee. She has organised a number Occupational Disease seminars for the Club’s members and claims handlers from other P&I clubs.
Karolina joined the UK Club in January 2017. She handles P&I and FD&D claims for Japanese Members. She is a qualified English solicitor and Merchant Navy Deck Officer of the Watch Unlimited. She served as a Deck Cadet on variety of cargo and passenger ships worldwide. She speaks fluent Polish and basic German.
Caroline joined Thomas Miller in 1999 and is now a full time claims handler for the Club's Members in Japan. Caroline also manages and is responsible for the Club's Logistics Claims Handling System and the performance of the Regional Claims Centres.
Debbie has been working for Thomas Miller for 26 years. She previously worked in Personal Injury but now works as a team administrator. She also has responsibility for the enhancement and development of the Club’s Claims Handling systems and special service projects.