Aki joined Thomas Miller in 2004. She has been based in Thomas Miller offices in London, New Jersey and Tokyo before moving to Singapore office in 2020. Aki is a qualified solicitor having worked in a major law firm in London and is currently based in Singapore handling all types of P&I and FDD claims. Aki speaks Japanese and is a director of Thomas Miller.
Andrew joined Thomas Miller as Financial Controller of UK P&I Club from Big 4 accounting firm KPMG, where he had specialised in the insurance sector. He was Chief Financial Officer for the Club from 2014 to 2018. In June 2018, Andrew was appointed Chief Executive Officer for the UK P&I Club.
David Thompson joined Signum Services in January 2013 following his retirement from the Metropolitan Police. In his 30 year career as a detective David specialised in the investigation of serious and complex crimes and served at various locations throughout London and at New Scotland Yard.
Francesco is an English qualified solicitor and has worked and trained at a leading London shipping firm for nearly nine years, where he dealt with both FD&D and P&I related claims. Francesco is fluent in both English and Italian. Francesco joined Thomas Miller in June 2016 and is a Senior Claims Executive, providing P&I and Defence claims and advisory services to Members in EMEA 1.
Jacqueline is a qualified barrister and solicitor handling FDD and P&I cases for many years. She is Legal Services Manager at Thomas Miller, editor of the Club’s legal publications and also a member of Thomas Miller’s Legal and Environmental Team. Jacqueline speaks Malay, French and Hokkien.
John worked for a ship agent, a shipowner and as Club correspondent in Ireland before joining Thomas Miller P&I in 1987. He is currently in EMEA 1 and is responsible for the team’s operational performance and service delivery. He also sits on the Senior Claims Directors’ team, a team of senior claims executives who have the task of working alongside case executives on the resolution of major claims which account for 70 per cent of the Club’s claims payments.
Throughout his career at Thomas Miller, John has worked closely with Members involved in the cruise and ferry sectors and has particular expertise in handling passenger ship casualties and cruise curtailment claims.
Kwan joined the UK P&I Club in 2019 and he is the Charterers Underwriting Specialist. He is responsible for servicing and developing Charterers Liability Members together with the regional Underwriters. Prior to this role, he has worked at Dutch P&I for 10 years leading the Charterers Liability MGA facility.