2015 Member & Broker Survey

2015 Member & Broker Survey

The UK Club Board appreciates the continuing commitment of our Members and the support of the insurance broking community.  The Club’s Board is making every effort to ensure the UK Club remains at the forefront of the P&I market.  

A key step in meeting the service standards and expectations of the membership will be to carry out a member and broker satisfaction survey.  This will help identify those areas going well and those requiring improvement.   

An independent market research consultancy has been appointed and a questionnaire has been developed, which will be sent to all Members and their brokers next week.   The Board is determined to use the findings of the survey to make the UK P&I Club an even better Club for the future and to develop further those features that member and brokers find most important.  

The Board and managers hope that you will take this opportunity to share their opinions with us.   
Should you wish to discuss any aspect of the survey with the Club, please contact us via jenny.lane@thomasmiller.com, or alternatively use your usual Club contact.  

We look forward to hearing your views.

Emergency Contacts

If you need to call our offices out of hours and at weekends, click After Office hours for a up to date list of the names of the Duty Executives and their mobile phone numbers. 

Ship Finder

This Ship Finder is updated on a daily basis. Members who need to advise the Club of updates to their recorded ships' details should advise their usual underwriting contact.

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