COVID-19 - 感染拡大下における事業継続計画とリスクマネジメントについて

COVID-19 - 感染拡大下における事業継続計画とリスクマネジメントについて

トーマスミラーは、今年1月23日に中国における新型コロナウイルスの感染拡大を受け、クライシスマネジメントチーム(CMT)を発足させました。ウイルスはすべての大陸で感染が広がっており、CMTは日々状況の監視を続けています。我々の社員とクライアントの皆様の健康と安全が、トーマスミラーの最大の関心事です。我々は社員と、世界各地における事業運営への潜在的な影響を最小限に留めるために、政府からの助言と指示を受けながら、できることのすべてを行います。

Thomas Miller triggered its Crisis Management Team (CMT)  in response the Coronavirus outbreak in China on 23rd January. Since then the virus has spread to all continents and the situation monitored and managed through daily calls of the CMT. The health and security of our employees and clients is of vital importance to Thomas Miller. We are doing everything  we can to ensure we minimise the potential impact on our employees and business operations worldwide, in accordance with Government advice and guidance.

Minimising spread of COVID-19

The CMT is ensuring Thomas Miller and its business is responding swiftly to a rapidly changing situation. Thomas Miller has policies in place to minimise the potential spread of COVID-19 in the workplace.

  • • Stopping any business travel to areas heavily affected by the virus (formerly designated as Category 1 locations) and limiting all non-essential business travel
  • • Introducing restrictions on any traveller to a Category 1 country within the last 14 days to self-isolate from Thomas Miller offices and meetings, regardless of whether they are showing any symptoms
  • • Employees requested to work from home if they or someone they live with is feeling unwell with symptoms consistent with COVID-19. Cannot return to work for a minimum of 7 days.
  • • Employees who feel vulnerable to infection are able to work from home
  • • Working from home is in practice across all teams and offices globally
  • • Office hygiene promoted with hand sanitiser placed throughout the offices and common areas. Additional cleaning rounds are being performed

Service delivery

Central to Thomas Miller’s Business Continuity arrangements is our ability to work remotely. Our Shanghai and Hong Kong offices have been able to work from home fully and effectively since the start of the outbreak in January, allowing normal business operations to continue .

Working from home is in practice across all of our offices worldwide and we are continually reviewing our capability to adapt accordingly if the situation requires it. 

The above sets out a summary of our position as at 13 March 2020. The situation is being monitored by the CMT who will take further steps as necessary to ensure the wellbeing of our employees and  to ensure service continuity for our clients.

Emergency Contacts


If you need to call our offices out of hours and at weekends, click After Office hours for a up to date list of the names of the Duty Executives and their mobile phone numbers. 

Ship Finder


This Ship Finder is updated on a daily basis. Members who need to advise the Club of updates to their recorded ships' details should advise their usual underwriting contact.

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