Maintaining business continuity and managing risk during the COVID-19 outbreak

Maintaining business continuity and managing risk during the COVID-19 outbreak

Minimising spread of COVID-19 & maintaining service

The Crisis Management Team (CMT) is ensuring Thomas Miller and its business is responding swiftly to a rapidly changing situation. Central to Thomas Miller’s Business Continuity arrangements is our ability to work remotely. Our Shanghai and Hong Kong offices have been able to work from home fully and effectively since the start of the outbreak in January, allowing normal business operations to continue.

From Thursday 19th March all our UK and Mainland European offices, Hong Kong and Shanghai, and US based offices will be working remotely. We will of course maintain the same high levels of service our Members have come to expect from the UK Club.

If you need to get in touch with the Club urgently  - particularly out of office hours - we recommend you calling your Club contact directly, rather than relying on email. Contact details, including mobile phone numbers for our employees are available on the Club website here.

Emergency Contacts


If you need to call our offices out of hours and at weekends, click After Office hours for a up to date list of the names of the Duty Executives and their mobile phone numbers. 

Ship Finder


This Ship Finder is updated on a daily basis. Members who need to advise the Club of updates to their recorded ships' details should advise their usual underwriting contact.

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