Loss Prevention Overview

We are committed to safety. Our full-time, worldwide loss prevention team provides Members with proactive and inclusive loss prevention support. The team provides technical and operational advice as well as participating in crew seminars and training days.

There is no one-size-fits-all approach to loss prevention: every shipowner is different. The Club has therefore developed a unique series of bespoke loss prevention services for Members across crew health, ship safety and operational safety.

Ship Risk Assessments

Every year the UK Club handles thousands of claims. The insight gained from this has enabled us to develop an in-house inspection scheme on board our Members’ vessels, focused on threats that we know from past experience have caused claims. As such, we invite Members to commission our experienced team of inspectors, all ex Masters or Chief Engineers, to conduct risk analyses on entered ships.

This scheme operates completely separately to our condition surveys, is voluntary and available to all Club Members at no additional cost - the sole aim is to assist in identifying and mitigating threats based on five main risk areas: personal injury, navigation, pollution, machinery & equipment and cargo. The analysis will show how major hazards could occur, and suggest safeguards to prevent them.

Reflective Learning Training – Lessons Learnt

Our reflecting learning series is one the Club’s more recent initiatives. Each month the Loss Prevention team aims to share in-house claims experience through short-form case studies to help Members avoid similar incidents.

The recent addition of training videos to complement the written reports have been utilised by many for onboard as well as shoreside training. The videos are aimed at providing an inter-active learning experience for seafarers of all ranks and experience by examining incidents and  suggesting actions which may have prevented them from happening or to mitigate their consequences. At the end of each video, the seafarer is invited to reflect upon lessons learnt arising from the incident and how they could apply to their own shipboard working practices or systems.

CAE Partnership - Aviation Standard Human Element Training

The Club has recently partnered with the world’s largest aviation training company, CAE, to encourage a step change in crew training and safety outcomes. Launched in September during London International Shipping Week (LISW), this new safety initiative led by the Loss Prevention team looks to provide Members with high quality aviation standard learning materials which can be used for initial, refresher training or in parts to emphasise particular human element training needs.

CAE are leaders in the manufacture of flight simulators and aviation training, both technical and human element. The programme aims to “train the trainer” to identify and use all available resources in everyday situations from an aviation perspective, as well as those occasions that require deep collaborative problem solving in complex and rapidly changing environments.

Crew Health

A healthy crew is vital for the safe and successful operation of a ship. Crew members who fall seriously ill at sea often result in a repatriation casing diversions, disruption and delays. While illness can strike at any time, it is far less likely to happen if each crewmember has received an enhanced medical examination prior to joining a ship. The Club’s pre-employment medical examination (PEME) service has been operating for over 20 years and become one of the most effective loss prevention initiatives.

The aim of the service is to reduce the volume and value of crew illness claims which are caused by a pre-existing illnesses or disease. These underlying conditions often impact on the crewmember’s fitness for service and can endanger not only the health of the seafarer, but also the safety and wellbeing of the whole crew and ship.

Case Study - Diabetes and Pneumonia

A crewmember who failed to pass the UK Club PEME carried out on behalf of a Member joined another Member’s ship after a basic Department of Health examination. Shortly after joining the ship, he suffered a high fever and fell unconscious. The ship had to divert back to port in the USA to hospitalise the crewmember. After a lengthy stay in intensive care following complications caused by pre-existing diabetes and pneumonia, total costs to the Member were USD 237,000.

Operational Security

The shipping industry has long been a target for criminal activity. The high value and volume of maritime cargoes, the perceived ‘deep pockets’ of shipowners, and the inherent difficultly of making anything on or next to the sea entirely secure, continues to attract opportunist and organised crime. Increasing reliance on information technology has also exposed owners and operators to the growing risk of cyber attacks.

The Club therefore provides a unique criminal investigation and security advisory service to Members known as Signum Services. Led by former senior detectives from London’s Metropolitan Police Service, the service has been solving crimes against Members for over 60 years.

The service is designed to provide a prompt, confidential and professional response to any maritime crime involving our Members worldwide. Cases our investigators have been called upon to investigate include cargo thefts, bunker frauds, fraudulent claims, forged bills of lading, cyber attacks, drug smuggling, people smuggling, arson attacks, homicide, sexual assaults and threats. Signum Services travel throughout the globe to make their enquiries, supported by extensive high-level contacts within national law enforcement agencies, intelligence services and military special forces.

Signum case study - copper theft at load port

Signum was asked to investigate a cargo claim against a Member who delivered a container with sand inside it rather than US$2 million of copper wire. The cargo owner had seen the container being stuffed in the Philippines and had even followed the truck to the load port. However, from analyses of weights and times, Signum proved the truck had diverted just before the port to another location, where the copper was substituted for sand. The culprits were also identified as members of an organised crime gang, which had committed similar frauds in recent years. As a result of the investigation, the Member was able to defend the claim and the perpetrators were brought to justice.

If you would like to know more about the work of the Club’s loss prevention initiatives, please contact the team: lossprevention.ukclub@thomasmiller.com

Emergency Contacts


If you need to call our offices out of hours and at weekends, click After Office hours for a up to date list of the names of the Duty Executives and their mobile phone numbers. 

Ship Finder


This Ship Finder is updated on a daily basis. Members who need to advise the Club of updates to their recorded ships' details should advise their usual underwriting contact.

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