Maintaining business continuity and managing risk during the COVID-19 outbreak
Minimising spread of COVID-19 & maintaining service
The Crisis Management Team (CMT) is ensuring Thomas Miller and its business is responding swiftly to a rapidly changing situation. Central to Thomas Miller’s Business Continuity arrangements is our ability to work remotely. Our Shanghai and Hong Kong offices have been able to work from home fully and effectively since the start of the outbreak in January, allowing normal business operations to continue.
From Thursday 19th March all our UK and Mainland European offices, Hong Kong and Shanghai, and US based offices will be working remotely. We will of course maintain the same high levels of service our Members have come to expect from the UK Club.
If you need to get in touch with the Club urgently - particularly out of office hours - we recommend you calling your Club contact directly, rather than relying on email. Contact details, including mobile phone numbers for our employees are available on the Club website here.
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Crew Changes - A Comprehensive Guide
We have been working with over 200 members of our correspondents network to produce a comprehensive document that outlines challenges and changes for crew changes in ports.
UK Club Circular 08/21: Sierra Leone – Carriage of Iron Ore Fines Cargoes – Liquefaction Risk
Iron Ore Fines Cargoes exported from Sierra Leone have been identified as an area of increasing concern due to a lack of regulatory oversight at loading ports and the potential for excessive wetting and thereby liquefaction and instability.