Maintaining business continuity and managing risk during the COVID-19 outbreak
Minimising spread of COVID-19 & maintaining service
The Crisis Management Team (CMT) is ensuring Thomas Miller and its business is responding swiftly to a rapidly changing situation. Central to Thomas Miller’s Business Continuity arrangements is our ability to work remotely. Our Shanghai and Hong Kong offices have been able to work from home fully and effectively since the start of the outbreak in January, allowing normal business operations to continue.
From Thursday 19th March all our UK and Mainland European offices, Hong Kong and Shanghai, and US based offices will be working remotely. We will of course maintain the same high levels of service our Members have come to expect from the UK Club.
If you need to get in touch with the Club urgently - particularly out of office hours - we recommend you calling your Club contact directly, rather than relying on email. Contact details, including mobile phone numbers for our employees are available on the Club website here.
For the last two years the Club has not automatically printed hard copies of the Rule Book or the Correspondents book. For the 2019 policy year, the Club will continue to produce just pdf copies of both books which will be available to download from the Club website.
From the 2018/19 policy year, the Club will no longer send out hardcopies of either the Rule Book or Correspondents Book automatically. If you need to specify how many you require and where you would like them sent.
