Please note: Team mail addresses are not regularly monitored out of hours - if you have an emergency after hours or if you have not received a response to a message sent to the team mail address please contact the duty executive.
If you need assistance out of hours and at weekends please call one of the following numbers to contact an experienced duty claims executive, available 24 hours a day:
Europe, Middle East or Africa:
+44 7768 143 884 or
+30 6946 685 491
North and South America
+1 201 315 1755
Far East and Australasia
+852 9195 5459
Duty executive mobile: Y S Ng: +65 9755 2415
+81 70 2493 8785
To enable the swiftest response to an incident, Members are recommended to call the number which is closest to the time zone in which the incident has occurred. Please note that team mail addresses are not regularly monitored out of hours, so any matter requiring immediate attention should be communicated by telephone.