This training session introduces a proactive approach to understanding real‑world work conditions, helping organisations learn from everyday operations before incidents occur.
Delivered by Dr. Marcin Nazaruk, Learning From Normal Work (LFNW) provides a suite of proactive safety training options designed to help organisations understand how work is really done. These programmes equip leaders, supervisors and frontline teams with practical tools to identify hidden risks, strengthen operational learning and improve safety performance before incidents occur.
Learning From Normal Work in collaboration with Dr Marcin Nazaruk
What you'll learn
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Depending on the chosen course, participants will develop skills in:
- Work as Imagined vs Work as Done: acknowledge the gap between formal procedures and reality. Safety improves when you align how managers think work happens with how workers execute it in the field.
- Identify Error Traps: Move away from individual blame. Focus on the organisational constraints, such as pressure, poor tool design, or conflicting goals, that make the human error more likely.
- Operation Curiosity: Replace the search fo a culprit with a search for context. Ask what made a specific action make sense at the time to uncover hidden work arounds used to overcome system flaws.
Course format
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Training is available as a one day workshop
- This course is free for Members
Who should attend
- Senior leaders
- Managers and supervisors
- Superintendents
- DPAs
- HSE/HSQE professionals
- Senior crew training officers