George joined Thomas Miller as a claims handler in 2015 having previously obtained a First Class Honours LLB as an undergraduate in London. He handles an increasingly diverse range of P&I and some FD&D matters for the Greek, Italian and UK based Members
Eleni joined Thomas Miller in 2013. She is a Greek qualiﬁed lawyer and has an LLM in Maritime Law. Before joining London Syndicate 3 as a trainee Claims Executive, Eleni gained work experience in a Greek law ofﬁce specialising in maritime law. In her previous role in Syndicate H1, she handled people related claims. She has recently moved to London and is currently a claims handler for Syndicate J1. Eleni speaks Greek and Spanish.
Debbie has been working for Thomas Miller for 30 years. She previously worked in Personal Injury but now works within the J1 team as a Claims Executive. She also has responsibility for the enhancement and development of the Club’s Claims Handling systems and special service projects.
Ben started in early 2015 having previously worked as a claims executive at another IG P&I Club. Prior to that he was a marine claims adjuster advising on H&M and General Average claims at a leading average adjusting firm. He has a degree in International History and Politics and completed both the Graduate Diploma in Law course and LPC.
Alec joined Thomas Miller in November 2010 having completed an LLM in Maritime & Commercial law. Prior to law school he studied Economics & Spanish. In London, he worked with a wide variety of EU and Swiss based Members, ranging from conventional Owners through to large Charterers and trading houses, handling all types of P&I and FDD disputes. In November 2014 he moved to Athens to service the UK Club’s Greek membership and returned to London in January 2018 to develop further & expand the UK Club’s Charterers book of business and product ranges.
Along with strong commercial and operational expertise, Alec has extensive experience resolving issues concerning the shipment of agricultural commodities as well as a proven track record in casualty management and salvage operations.
Alec is a Member of the Institute of Chartered Shipbrokers and holds various trade association, including GAFTA, qualifications. He is a regular speaker & presenter at seminars, industry events and courses.
Alan is a qualified solicitor with 20 years experience at an international law firm specialising in shipping. He has a degree in maritime business and law and 14 years experience at sea up to the rank of Chief Officer working on a wide variety of ship types.
Victoria is a qualified solicitor and prior to joining Thomas Miller, worked for a City law firm for 10 years, where she mainly handled personal injury litigation. Victoria has a wealth of experience in handling a wide variety of people related claims, focusing particularly on crew and passenger claims in EMEA1.
Ursula joined Thomas Miller in 1990 and has a wide experience in handling both P&I and FDD claims, for owners and charterers in the tanker, bulker and container markets. Recently Ursula has gained particular expertise in various types container claims and incidents in EMEA1.
Tom is a Senior Claims Director within the EMEA 1 syndicate. He is a solicitor and Master Mariner who handles a variety of P&I claims and also Defence matters.
Before joining Thomas Miller, Tarja worked as a claims adjuster for a liner owner/operator. As well as long experience in handling all types of non-people claims, including fires and larger cargo claims on Ro-Ro ships, Tarja has also extensive experience in reviewing customer service contracts for Members and assessing needs for extended P&I cover. Whilst currently concentrating on overseeing the EMEA1 syndicate and ensuring it provides high level of service to all its Members, she is still involved in day-to-day handling claims handling and advising Members on queries.
Richard joined Thomas Miller in 1997 and has a wealth of experience in handling a wide variety of P&I and FDD claims across all sectors of the shipping industry. Recently, Richard has had particular focus on ICA claims, Charterers’ cover, advising on cover for various types of contracts including COUs, and IMO 2020 in EMEA1.
Neil joined Thomas Miller in 1992 having completed his studies in Business and Finance. He initially worked in underwriting before transferring to the personal injury syndicate where he handled a variety of people related claims with a particular focus on Members based in Turkey. He was also responsible for the account management of a large UK based crew manager.
In 2003, Neil transferred to the IT department to manage projects associated with the Club’s award winning electronic claims management system. He then left Thomas Miller to work as an IT project manager for some of the leading London Market insurers.
Neil returned to P&I in 2011 joining the personal injury team of another London based P&I Club before re-joining Thomas Miller in November 2013 where he continues to handle a broad range of people related claims concentrating on Members based in Germany.
Mark is a former Merchant Navy deck officer sailing on variety of vessel types. Mark joined us from a leading London Law firm where he was an Admiralty Manager, attending and investigating casualties including salvage, fires, cargo explosions, collisions etc. Mark is a Senior Claims Director in EMEA1.
John worked for a ship agent, a shipowner and as Club correspondent in Ireland before joining Thomas Miller P&I in 1987. He is currently in EMEA 1 and is responsible for the team’s operational performance and service delivery. He also sits on the Senior Claims Directors’ team, a team of senior claims executives who have the task of working alongside case executives on the resolution of major claims which account for 70 per cent of the Club’s claims payments.
Throughout his career at Thomas Miller, John has worked closely with Members involved in the cruise and ferry sectors and has particular expertise in handling passenger ship casualties and cruise curtailment claims.
Helena qualified as a solicitor with a leading London maritime firm in 1999 and spent two years working as a UK qualified solicitor in Sydney, Australia before returning to private practice in London. Helena moved in-house to another IG P&I Club in 2004 where she dealt with a wide range of FD&D and P&I claims before joining Thomas Miller in 2018.
Before joining Thomas Miller Genevieve worked as a Deck Officer in the Merchant Navy for four years where she served on cruise ships up to the rank of Second Officer. She has a BSc (Hons) degree in Merchant Ship Operations and a Postgraduate Diploma in Maritime Law. Genevieve specialises in people related claims in EMEA1 for a wide selection of the Club's Members. She also has particular expertise in handling all types of claims for the Club's cruise ship Members, including passenger ship casualties and cruise curtailments.
Francesco is an English qualified solicitor and has worked and trained at a leading London shipping firm for nearly nine years, where he dealt with both FD&D and P&I related claims. Francesco is fluent in both English and Italian. Francesco joined Thomas Miller in June 2016 and is a Senior Claims Executive, providing P&I and Defence claims and advisory services to Members in EMEA 1.
Filip qualified as a solicitor in 2015 at one of the leading London shipping law firms where, prior to his legal training, he was a senior Risk & Compliance officer. He joined Thomas Miller in December 2015 and is handling a variety of defence and P&I cases.
Alison is a qualified South African solicitor. She specialised in Maritime Law at a leading South African law firm for four years, during which time she was seconded to Thomas Miller. Alison returned to Thomas Miller in 2007, handling P&I and Defence claims. In November 2013, Alison assumed the role of Deputy Syndicate Manager and subsequently made Syndicate Manager in 2017. Alison is now a Senior Claims Executive within EMEA 1 and is responsible for the Club’s German Members.
Adam is a qualified as a solicitor. After working for another P&I Club, Adam headed the legal and insurance department of a leading ship operating company for 7 years before joining Thomas Miller.