The 10 part guide articles are being published in sequential order. Click below to view available articles.
Phase 1 - The booking (160 kB)
Phase 2 - The empty release (213 kB)
Phase 3 - Loading of the Refrigerated Container (145 kB)
Phase 3a - Pre-cooling (83 kB)
Phase 4 - The Reefer at the Port of Loading (202 kB)
Phase 5 - Loading and Onboard Carriage of the Reefer (66 kB)
Phase 6 - Discharge of the Refrigerated Container (135 kB)
Phase 7 - Final Delivery of Refrigerated Container (470 kB)
Phase 8 - Notification of Refrigerated Cargo Damage (126 kB)
Phase 9 - Reefer Claims Handling (part a) (82 kB)
Phase 9 - Reefer Claims Handling (part b) (166 kB)
If you need to call our offices out of hours and at weekends, click After Office hours for a up to date list of the names of the Duty Executives and their mobile phone numbers.
This Ship Finder is updated on a daily basis. Members who need to advise the Club of updates to their recorded ships' details should advise their usual underwriting contact.
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